OUR POLICIES & PROCEDURES

CANCELLATIONS

Reservations can be canceled free of charge 4+ hours before any in-studio or outdoor class. Class pack and single pass holders who cancel outside of the aforementioned window will not receive a refund. Platinum, Gold, and Unlimited Outdoor Members will be charged a cancellation fee of $15.

INCLEMENT WEATHER

In the event of inclement weather, an outdoor class may be moved indoors. For morning classes, this change will occur by 8:00 pm the night before. Registrants will be notified via text, and will automatically be registered into the indoor version of the modified class.

 

For evening classes, registrants will be notified via text by 2:00 pm that day if a class needs to move indoors. 

If a registrant does not wish to attend a class that has been moved inside, they may cancel their reservation through the app or by replying via text.

CLASS ETIQUETTE

Shoes and cell phones are not permitted inside either of the two indoor studios. Please place these items inside one of the cubbies located in the hall.

 

If you are experiencing flu or COVID symptoms, please do not attend class. If you have been exposed to COVID-19, we ask that you err on the side of caution and please refrain from taking an indoor class for 5 days after the exposure date.